Effective Date: 26/6/2024

1. Introduction

Welcome to Payte Architects London (“we”, “our”, or “us”). Protecting your personal data is important to us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website (https://paytearchitects-london.co.uk/). We adhere to the UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018.

2. Data Controller

Payte Architects London is the data controller responsible for your personal data. For any concerns or queries, please contact us at:

Email: [email protected] Address:

Control House
10 Shepherds Bush Rd
London W6 7PJ

3. Data We Collect

We may collect and process the following categories of personal data:

  • Identity Data: Name, title, and company.
  • Contact Data: Email address, phone number, and postal address.
  • Technical Data: IP address, browser type, operating system, and device information.
  • Usage Data: Information about your interactions with our website, including pages viewed, time spent, and navigation paths.
  • Marketing and Communications Data: Preferences for receiving marketing materials and communication preferences.

4. How We Collect Your Data

We collect data through the following methods:

  • Direct Interactions: When you contact us via email, phone, or online forms.
  • Automated Technologies: Using cookies and similar tracking technologies. (See Section 8 for more details.)
  • Third Parties: Data may also be obtained from analytics providers or publicly available sources.

5. How We Use Your Data

Your data is used for the following purposes:

  • To respond to your inquiries and provide architectural services.
  • To improve our website and ensure its security.
  • To manage our relationship with you, including sending updates.
  • To comply with legal and regulatory obligations.
  • To send you marketing communications, where consent has been provided.

6. Legal Basis for Processing

We rely on the following legal bases for processing your data:

  • Consent: Where you have explicitly agreed to receive marketing communications.
  • Contractual Necessity: To provide architectural services or respond to inquiries.
  • Legal Obligations: To comply with legal requirements.
  • Legitimate Interests: For improving website functionality and securing our systems.

7. Sharing Your Data

We may share your data with:

  • Service providers who assist in website hosting, email communication, and analytics.
  • Regulators, law enforcement, or other authorities as required by law.
  • Third parties in the event of a business transfer, merger, or sale.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. Cookies are small files stored on your device. The types of cookies we use include:

  • Necessary Cookies: Essential for website functionality.
  • Preference Cookies: Remember your preferences and settings.
  • Analytics Cookies: Help us understand website performance.
  • Marketing Cookies: Deliver relevant advertisements.

For more details, and to manage your cookie preferences, please see our Cookie Policy.

9. Data Retention

We retain your data only as long as necessary to fulfill the purposes outlined in this policy. Specific retention periods include:

  • Customer inquiries: Retained for 12 months after the resolution.
  • Marketing data: Retained until you opt-out.
  • Technical data: Retained for up to 24 months for analytics.

10. Your Rights

Under the UK GDPR, you have the following rights:

  • Access: Request a copy of your personal data.
  • Rectification: Correct inaccurate or incomplete data.
  • Erasure: Request deletion of your data, where applicable.
  • Restriction: Limit processing of your data.
  • Portability: Transfer your data to another service provider.
  • Objection: Object to processing for direct marketing or legitimate interests.
  • Withdraw Consent: Where consent is the basis for processing.

To exercise these rights, contact us at [email protected].

11. Security Measures

We implement appropriate technical and organizational measures to protect your data, including:

  • Secure servers and encryption.
  • Regular monitoring for vulnerabilities.
  • Access controls to limit data exposure.

12. International Transfers

If your data is transferred outside the UK, we ensure adequate protection through mechanisms such as:

  • Contracts based on UK-approved standard contractual clauses.
  • Transfers to jurisdictions with adequate data protection laws.

13. Complaints

If you believe your data has been mishandled, you can lodge a complaint with the Information Commissioner’s Office (ICO):

Website: https://ico.org.uk Phone: 0303 123 1113

14. Updates to This Policy

We may update this Privacy Policy to reflect changes in regulations or our practices. Updates will be posted on this page, with the effective date at the top.

15. Contact Us

For any questions or concerns regarding this policy or your data, contact us at:

Email: [email protected] Address:

Control House
10 Shepherds Bush Rd
London W6 7PJ

By using our website, you consent to the terms of this Privacy Policy.