A major international insurance and claims organisation has retained Payte for specialist architectural and higher-risk building advice at The Landmark in London’s Docklands, following fire damage to an apartment.
The challenge
The Landmark is a registered higher-risk residential building. In a building like this, putting a fire-damaged flat back together is not just a repair job. Most building work in a higher-risk building needs approval from the Building Safety Regulator before it starts, and the regulator expects evidence of how the work affects the existing building.
That brings a long list into play: fire compartmentation, ventilation, specification, product information, the condition of the existing building, and the duties the Building Safety Act places on everyone involved. Each one shapes how the reinstatement can be designed, approved and built.
Our role
Payte was brought into the professional team to set a coordinated route through the regulatory process. The appointment covers:
- the Principal Designer (Building Regulations) role, responsible for planning, managing and monitoring the design so it complies
- architectural services for the reinstatement
- coordination with the Building Safety Regulator
- liaison with the relevant specialist consultants
The aim is a single strategy that the client, consultants and contractor all work to, with the right information captured for the building’s golden thread as the work goes on.
What the client gains
Instead of piecemeal advice, the client has one specialist team owning the regulatory route. That reduces the risk of a rejected application, of rework on site, and of delay to the claim.
A growing relationship
The Docklands appointment was the start of a wider relationship. The organisation has since recommended Payte to other teams and offices within its international group.
Why this matters
For insurers and loss adjusters, fire damage in a higher-risk building is now as much a regulatory project as a building one. Bringing in specialist HRB advice early sets the route before costs and timescales are committed.
Handling a claim in a higher-risk building?
Payte acts as Principal Designer (Building Regulations) and provides BSR coordination on fire-damage reinstatement across London. Get in touch to discuss a claim.
